PDUs for Power Skills

Accountability helps to ensure that every employee will take responsibility for their performance and behaviors, and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success. 

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This course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity, and generate an enhanced workplace.

Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this course, we will focus on the cognitive domain, which is the domain of knowledge and intellect. This domain is the main focus of most educators. 

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With our Adult Learning: Mental Skills course, participants will discover how the cognitive domain increases intellectual capability.

Bloom’s Taxonomy is not just for elementary school teachers. The three domains apply to adult education as well. In this course, we will focus on the psychomotor domain, which is the domain of action and physicality. It is important to remember that the psychomotor domain works together with the other domains when implementing it.

With our Adult Learning—Physical Skills workshop, your participants will discover how to better navigate their physical environment. Understanding and coordinating physical skills benefits everyone.

Benjamin Franklin once said, 'In this world, nothing can be said to be certain, except death and taxes.' We would add a third item to his list: anger. Controlling and limiting anger is important in every aspect of life. Without control, you limit what you can accomplish in your personal and professional life. 

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Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to managing it effectively. The Anger Management course will help participants identify their anger triggers and what to do when they get angry.

Organizations can be thought of as living beings made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning, people will be directed to move in a positive direction. Recognizing the strengths and values of what works, as opposed to what's wrong, will transform the individuals and thus transform the organization.

Appreciative Inquiry is a shift from looking at problems and deficiencies and instead, focusing on strengths and successes. It is a tool for organizational change and it will strengthen relationships. Who doesn't like to share good positive stories and events? Think about it.

A distracted employee is a less effective employee. Employees who do not pay attention to their work can waste valuable time and make careless mistakes. Your participants will be more efficient at their job, make fewer mistakes, and overall be more productive. 

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Attention Management is a useful skill that allows managers to connect with their employees on an emotional level and to motivate them to reach their personal and professional goals. Your participants will gain valuable insight and strategies into what it takes to be more attentive and vigilant.

Becoming a more likeable boss can sometimes be a difficult process to describe. However, this characteristic can facilitate great communication and employee relationships, and it can also be a special way to show confidence in your team. With this great course, these and other events can be more easily managed.

With our How to Become a More Likeable Boss course, participants will begin to realize the importance of developing better managerial skills. By managing and examining the way people interact and seeing things in a new light, your participants will improve almost every aspect of their careers.

Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding body language will provide you with a great advantage in your daily communications. 

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Body Language Basics will provide you with a skill set to help you understand that what is not said is just as important as what is said. It will also give you the ability to see and understand how your own body language may be interpreted. You will be able to adjust and improve the way you communicate through non-verbal communication.

Strengthening our self-confidence is a powerful step in shaping our lives and creating future success. The ability to be confident and assertive are crucial skills for personal development, displaying authority in business, and promoting equality throughout interactions. Essentially, these skills have a significant influence on building a happy life. Through effective communication, visualization, and resiliency, we can learn to be confident and project an image of confidence to others. When stressful or difficult situations arise, we have the ability to control our own responses and how we choose to move forward.

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Confidence and assertiveness are skills that can be developed and beneficial to everyone, no matter their career or job position. The Building Confidence and Assertiveness course will provide participants with the tools to overcome fear, gain personal empowerment, and inspire confidence in others. By believing in our potential and the positive changes that we can make, we are able to grow personally and professionally.

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month, even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? 

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Coaching and Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and Goal setting. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them, and strategic goal setting.

Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction. Coaching salespeople, when done correctly, will not only increase sales, it will have a positive impact on the community and culture of a company. The benefits of coaching salespeople are numerous and worth exploring.

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With our “Coaching Salespeople” course, participants will discover the specifics of how to develop coaching skills.

For the better part of every day, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. 

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The Communication Strategies course will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

An annual review can help you keep your employees happy, engaged, and focused. It is human nature to want to succeed. Giving your employees feedback on their positive and negative attributes is part of the pathway to success. A poorly designed annual review can have the reverse effect.  

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With our Conducting Annual Employee Reviews course, your participants will discover how to conduct a well-designed employee review. By determining the categories for an annual review and understanding how it affects employee compensation, an overall increase in performance should be seen throughout your organization.

Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Participants will also be provided a set of skills in solution building and finding common ground. 

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In the Conflict Resolution course, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.

Webinars are an inexpensive way to reach a large number of people. They are also great tools for marketing a new or improved product, training employees, demonstrating a new task, or meeting with employees worldwide. As an interactive form of media, Webinars provide a great environment for these activities and so much more.

Creating a Great Webinar is all about providing a great interaction between the presenter and the audience. Participants will develop the skills needed to promote, host, or facilitate a great Webinar for any company. Sharing your passion and knowledge through a Webinar is the best way to reach many, via the power of one.

Critical thinking is vital to any kind of success, including your career and beyond. Simply put, critical thinking is a questioning approach to form a judgment or conclusion. It encourages reflective and independent thinking to guide us through the hundreds of decisions that we make throughout a week. Having these skills provides you with the best chance of making an informed decision. Everything and anything can be a subject to question with critical thinking.

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As problems are bound to come up in any organization, it’s important to know how to address these challenges with good reasoning and logic. Utilizing your critical thinking skills will lead you toward being a more rational and disciplined thinker. This course will provide you the skills to approach problems critically, as well as recognize the power of open-mindedness and altering your perspective, in order to make the best choices.

Crating a Lunch and Learn session is a low-cost training option. It is a great way to introduce a topic, or give a small demonstration on a new product or service. Your participants will be shown the criteria involved in creating a great Lunch and Learn environment. Because Lunch and Learn sessions are usually voluntary, attendance can sometimes be an issue. With this workshop you will be given the knowledge to help you work through this issue and others.

Our Developing a Lunch and Learn workshop will give your organization a quick and useful tool to add to its training department. Your participants will be able to use it as a follow-up, or as a refresher to a previous training session. It doesn’t have to be just about a learning event, it can also involve collaboration, networking, or sharing best practices between employees.

Delivering Constructive Criticism is one of the most challenging tasks anyone can undertake. This workshop will help your participants gain valuable knowledge and skills to assist them with this task. When an employee requires feedback or criticism, the situation needs to be handled in a very specific way. 

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Delivering Constructive Criticism will benefit your organization greatly. It offers management options to nullify problematic behaviors and develop well-rounded and productive employees. Constructive feedback shows employees that management cares about them and will invest time and effort into their careers.

Children have an innate creative ability, but adults seem to lose it over time. Your participants will move beyond the mundane, become more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens.

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With our Developing Creativity course, participants will learn how to remove barriers that block or limit their creativity. They will improve their imagination, divergent thinking, and mental flexibility. Participants will learn about mind mapping, individual brainstorming, and when to recognize and look for what inspires them to be more creative.

Taking control over the emotions that shape our lives can have powerful effects. Emotional intelligence (EI) is the ability to recognize and manage our emotions, behaviors, and impulses, as well as apply this knowledge to the world around us. It encourages self-awareness, internal motivation, and the exploration of diverse perspectives. Through effective and authentic communication, emotional intelligence will create positive relationships within any organization. 

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Emotional intelligence is a skill that can be developed, in which these skills will help you to maximize your personal and professional success. The Developing Emotional Intelligence course will provide participants with the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. With emotional intelligence, you can build a happy and prosperous life.

Management must be effective for any business to succeed. Unfortunately, it is all too easy to overlook the training and development of new managers. By providing your managers and employees with the skills and tools they need, you will greatly boost morale and strengthen your organization. 

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With our Developing New Managers course, participants will understand the value of investing in employees and developing management. By focusing on development opportunities, participants will establish a culture that retains top talent and improves succession planning.

When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce. 

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The Employee Motivation course will give participants several tools for becoming great motivators, including goal setting and influencing skills. Participants will also learn about five of the most popular motivational models and how to combine them to create a custom program.

Employee onboarding is an important and vital part of any company’s hiring procedure. Hiring, training, and bringing new employees on board costs a lot of money and are major investments. Onboarding is a secure investment that will assist newly hired employees in developing and keeping their skills, knowledge, and value within the company. A proper onboarding process could help a company maintain its highly skilled workers, and lessen the risk of them being lured by other companies.

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Employee Onboarding will increase productivity and produce a happier and more skilled workforce. The new hire phase is a critical time for the employee and company, and having structured onboarding procedures will make this time run smoother and produce a greater chance of success.

Recognizing employees through various recognition programs is a fantastic investment. Appreciation is a basic human desire, and praise and recognition are essential to an outstanding workplace and its employees.

Through our Employee Recognition course, participants will recognize the value of implementing even the smallest plans. The cost of employee recognition is minimal in relation to the benefits. Employee recognition programs have been shown to increase productivity, employee loyalty, and safety.

Would you like to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea? If you have ever thought about these situations, then you need our entrepreneurship workshop.

Let our Entrepreneurship course help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing. All these and more can be found in our Entrepreneurship workshop.

Facilitation is often referred to as the new cornerstone of management philosophy. With its focus on fairness and creating an easy decision making process. Creating a comfortable environment through better facilitation will give your participants a better understanding of what a good facilitator can do to improve any meeting or gathering. 

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The Facilitation Skills course can help any organization make better decisions. This course will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.

Every organization aims to have healthy employees who are happy and productive. Our Health and Wellness at Work program informs participants about the benefits of a healthier lifestyle and workplace.

Our Health and Wellness at Work course will help you create a “Culture of Wellness” within your organization. Your participants will learn about common issues such as smoking cessation, nutrition and weight loss, and preventative care. Health and wellness are the responsibility of everyone in an organization, so take the positive step of creating a program at your workplace.

High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals. 

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With our High Performance Teams (Non -remote Workers) course, participants will begin to see how important it is to develop a core set of high performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams for great success!

High Performance Teams (Remote Workforce) are organizations, teams or groups working in a virtual environment that are focused on achieving the same goals. Bringing team members together through a virtual environment can be a challenge task. This workshop identifies these challenges and helps your participants push through to success.

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With our High Performance Teams (Remote Workforce) course, participants will begin to see how important it is to develop a core set of high performance skills, while working remotely. By knowing and managing the way people interact in a remote environment, you will be setting up your high performance teams to accomplish any task.

Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an expensive venture. Be sure to hire the right person for the right position. Hiring the right person is more than skills and abilities; it is about finding the right combination of skills, attitude, and fit for your organization's culture.

Hiring Strategies will save your company time and money as you will be recruiting and hiring the right candidates. Hiring departments will benefit from this workshop as it prepares them to seek out that great candidate and make sure they are a fit for your company. Participants will obtain the necessary tools required in finding that diamond in the rough.

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal a professional success. 

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With our Improving Mindfulness course, participants will begin to identify their own patterns of thinking. As they learn to practice mindfulness, they will cultivate positive emotions that will have a dramatic effect on the work environment.

Self-awareness is an important part of everyday life. It transfers over to your personal, social, physical and work life. It can help one gain a better understanding of themselves, and how to live a better, more fulfilling life. When working to deepen one’s own self-awareness, it is important to fully engage yourself. One should take the time and proper steps, to fully become self-aware. 

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With the Improving Self-Awareness course, participants will learn how beneficial becoming more self-aware can be. A highly self-aware person will become more equipped to deal with daily life and its challenges. Through this workshop, your participants will gain a new perspective on themselves and their emotions, and become a valuable member to society.

Searching for a job can be intimidating. How do you know what job you're best suited for? How do you build a winning resume and cover letter? Where can you find job leads? How do you network without feeling nervous? What happens when you land an interview? And most importantly, where do you find help when you need it? 

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The Job Search Skills course will give you the answers to all these questions, plus a plan to get you to a new job within a month. After completing this program, you'll be more than ready to start your search for your perfect job. Identifying the purpose for working and the assessment of skills can help determine the types of jobs your participants should apply for.

Women’s leadership has consistently proven to be a powerful force for positive change in the world, with female leaders sharing unique skills, strengths, and perspectives that are essential for creating a more equitable society. Despite the advancements of female leadership over the years, women continue to face numerous challenges in leadership positions, including gender stereotypes, bias, and underrepresentation. Understanding the importance of women’s leadership is not only a matter of justice and equality, but also a critical step towards creating a better, more inclusive world for everyone. Today, women are stepping up and make their voices heard, while breaking down barriers and shattering glass ceilings along the way.

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The Leadership Development for Women course will provide participants with the tools to navigate challenges, gain confidence to lead, and motivate future generations. Additionally, participants will gain knowledge on the value of networking and mentoring for inspiring others to recognize their full potential as leaders. By empowering women leaders, we are not only creating a more equitable society, but we are also uncovering capabilities that will help to fuel business growth and innovation.

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring. 

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Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

Many people often mistake a life coach for a mental health professional, such as a psychiatrist or a therapist. This misconception often leads people to believe they do not need a life coach since they feel as though nothing is wrong with their mental health. However, a life coach is designed to help improve a person’s professional and personal life by working with them to achieve their goals.

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With our Life Coaching Essentials course, participants will discover the meaning of life coaching and how life coaching services can be utilized to achieve their goals.

With the Manager Management workshop, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited to leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team. 

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Manager Management takes a special type of leader. This workshop will expand your participants’ knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows, learning never stops. This workshop will have something for everyone.

There are millions of American citizens struggling with debt.  A lot of debt can be alleviated if you have the right tools. This course will provide you with the tools you need to reduce or eliminate debt, and give you the financial stability you need. The guide teaches you the benefits of having a budget and how to build a budget that fits your needs, and lifestyle. You will discover how you can cut costs, pay off debts, and live within your budget.

Everyone will experience anxiety at some point in their lives. Anxiety is a normal reaction characterized by feelings of fear or apprehension. One of the leading places that individuals will experience anxiety or excessive stress is the workplace. While it is normal to have some fear or feel out of place at work occasionally, it can become a serious problem when the anxiety becomes unmanageable and keeps you from performing your everyday activities. Anxiety can have a negative impact on your quality of work, work performance, and affect your relationships with colleagues. Identifying your workplace anxiety and learning powerful coping strategies will help you to work with your anxiety, rather than against it.

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With our Managing Workplace Anxiety course, participants will learn resources and effective skills that will help them recognize and manage anxiety in the workplace. Participants will feel more confident in their professional environment, as well as more prepared to overcome the challenges that the workplace may bring.

Workplace harassment. A growing problem in America. Oh, you may say, “not in my office,” or “not our team,” but workplace harassment is an increasing issue in many organizations today.  It can come in the form of a slap, a phrase, an email, or reassignment of duties. Harassment is not okay and it is illegal. Harassment needs to be reported so that the company can handle the issue properly and remediate any future problems.

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This course will teach you how to define and identify various types of harrassment and their signs. You'll understand the employer's responsibilities, how to remediate harassment, and reporting processes and procedures that need to be in place.

This workshop is designed to give your participants the basic tools you need to initiate and manage their meetings. They will learn planning and leading techniques that will give then the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. Through this course, participants will learn the needed skills in planning and implementing a successful meeting. 

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The Meeting Management course will explore how to reduce waste and make meetings more efficient. This is a hands-on workshop and your participation will help make it a valuable experience. Use this time to begin the process of developing your skills along with other participants who share the same desire to improve their meeting management skills.

Traditionally, middle managers make up the largest managerial layer in an organization. The Middle Manager is responsible to those above them and those below them. They head a variety of departments and projects. In order for a company to operate smoothly, it is essential that those in middle management be committed to the goals of the organization and understands how to effectively execute these goals.

It is crucial for businesses to focus on these essential managers and provide them with the opportunities to succeed. No matter the organization's structure or size, it will benefit from employing well-trained middle managers. Having a middle manager understand their role in the organization is very important. They are in communication with a very large percentage of the company, and will have a large impact throughout the organization.

Onboarding new employees is a secure investment that will assist newly hired employees in developing their skills, knowledge, and value within your company. It will help match the technically skilled Millennial workforce with your company's new and emerging needs, offering a competitive advantage.

Millennial Onboarding is a specialized type of employee onboarding. With Millennials, we are seeing a need to tweak the onboarding process to better suit the needs of the company and new hires. This will increase productivity and produce a happier and more skilled workforce. The new hire phase is critical for both the employee and the company; having a structured procedure will make this time run smoother and increase the chance of success.

Mobile learning, or mLearning, is the delivery of learning, education, or training on mobile devices such as mobile phones, tablets, and laptops. mLearning allows training and support to be taken anywhere, making it flexible and convenient for companies. 

With our mLearning course, you will begin to see the importance and usefulness of mLearning in any organization. By absorbing the ins and outs of utilizing mLearning, participants will possess the skills needed to take advantage of this new technology, in order to educate employees and clients more efficiently.

Everyone can use some inspiration and motivation. This course will help participants target the unique ways each team member is motivated. Finding the right incentive for each member of your sales team is important, as motivation works best when it is developed internally. Harness this through better communication, mentoring, and developing the right incentives.

Motivating Your Sales Team will help your participants create the right environment to shape and develop their sales team with the right attitude and healthy competition. Instilling that unique seed which creates motivation in your team will ensure an increase in performance and productivity. Have the best sales team you can have through better motivation.

Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. This course will help participants understand the basic types of negotiations, their phases, and the skills needed for successful negotiation.

The Negotiation Skills course will give participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.

Office Politics it is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.

Developing good Organizational Skill is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of your participants professional and personal lives. Throughout this workshop your participants will be given the tools necessary in developing better Organizational Skills.

Through Organizational Skills, participants will encounter improved productivity, better management, and an overall increase in professional growth. Every day people waste numerous amounts of time looking for items. So stop looking for those important items, and start knowing where they are by getting organized.

Experiencing a sales objection can be a disheartening event. Through this course, participants will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.

Overcoming Sales Objections is an essential part of the sales process. It opens up a whole new set of opportunities, produces new sales, and provides an ongoing relationship with new clients. Objections will always occur, regardless of the item being sold or presented.

Personal Branding involves identifying one's assets, characteristics, strengths, and skills. Understanding Personal Branding will benefit participants' personal and professional lives. Branding involves both how one presents oneself and how others see one. It is important to be aware of how one is viewed.

With our Personal Branding course, participants will be able to share their vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand, so protect it and live it.

Most people find that they wish they had more time in a day. This workshop will show participants how to organize their lives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficient environment, and use time-honored planning and organizational tools to maximize their personal productivity.

Personal Productivity is a goal most of us have. Through this course, participants will be on the right track in achieving that goal. Some people blame everything that goes wrong in their life on something or someone else, but through this course, participants will take ownership and begin to lead a more productive life.

Many studies have found that public speaking is the number one fear for most people; outranking flying, snakes, insects, and even death. Ironically, it is also one of the skills that can make or break a person's career. Participants will be provided with a set of skills that will complement their current presentation skill set.

The Presentation Skills course will give participants some presentation skills that will make speaking in public less terrifying and more enjoyable. This course includes topics that participants can look forward to including: creating a compelling program, using various types of visual aids, and engaging the audience. 

Public speaking is one of the most intimidating things anyone is asked to do. Forget small spaces, darkness, and spiders; standing up in front of a crowd and talking is far more terrifying for most people. This course will help participants become more confident and relaxed in front of an audience, which will translate into a successful speaking event.

However, mastering this fear and getting comfortable speaking in public can boost one's ego and greatly benefit one's career. The Public Speaking course will teach participants some basic public speaking skills, as well as in-depth information on developing an engaging program and delivering their presentations with power.

A respectful work environment is essential to the overall success of your team, and will contribute to a well-founded work reputation. Evidently, when we learn to accept the differences between the values and perspectives of those around us, we can continue to grow as a team. The concept of respect is often taught at a young age; however, it is just as important to remind adults to model respective behaviors. Remember, it is the responsibility of all team members to be respectful to one another, and address conflict in a positive manner in order to accomplish a healthy, safe work environment.

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This course will give you the tools and conversation to help empower your team to recognize behaviors that influence their performance within the workplace. A respectful workplace is one in which integrity and professionalism are displayed, and skills to communicate and recognize one another are practiced. 

Welcome to the Responsibility in the Workplace course. One of the most critical traits to look for in an employee is responsibility. Responsible employees drive the success of an organization, whether for profit or not for profit.

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This course will introduce to you the ideas of responsibility and the traits that define a responsible employee. It will also show the effects of having responsible employees versus irresponsible employees. And finally, the workshop will cover the steps to becoming more responsible.

As we grow, we learn to become leaders. Being a leader is natural for some, and learned for others. No matter how we become a leader, it is important to remember we must lead ourselves before we lead others. Take the time to motivate yourself and realize that you can do it.

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With our “Self-Leadership” course, participants will discover the specifics of how to be a better leader for themselves and for others. Your participants will be able to guide themselves in positive ways, and achieve personal success!

Sensitivity training or diversity training, there are many names for the same goal: creating a more inclusive workplace that capitalizes on differences. There are many areas of focus in sensitivity training: empathy, respect for others and cooperation towards a common goal. This type of training creates more positive and inclusive employees, a more profitable work culture, and a more positive work life for all.

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There are many areas that sensitivity training must address that are regulated by federal and state laws. ADA Diversity laws and enforcing guidelines must be followed by all businesses.  Severe penalties are in place for those who don’t follow them. Some of these areas include:

• Race

• Gender identification

• Religion

• Age

• Disability

Servant leadership may seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on the success of others (i.e., your employees), and in turn, building better professional relationships that can benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and furthering their success at the same time.

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With our “Servant Leadership” course, participants will discover the specifics of how servant leadership works and how it can benefit leaders and employees!

Social intelligence is understanding your environment and having a positive influence on those around you. By learning to express and interpret social cues, participants will become more confident in their social situations. They will also learn to create positive connections and increase their influence.

The Social Intelligence course will provide participants with ideas they can carry throughout their professional and personal lives. It is a fantastic tool for coaching and development as participants discover new “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give your participants the advantage in social interactions. Social interactions are a two-way street, know the rules of the road!

Social Learning is an effective way to train your employees through modeling positive behaviors. It is a great way to promote cohesion and involvement as it builds a culture of learning. Participants will learn the best way to conduct role plays, share best practices, and provide constant and immediate feedback.

With our Social Learning course, participants will be creating learning communities that benefit every aspect of your organization. They will learn new behaviors through observation and modeling and be instilled with a passion for learning.

Positive and negative stress constantly influence our lives. The trick is to maximize positive stress and minimize negative stress. This course will examine the Triple A approach, which will form the basis of the course. Participants will learn how stress can be positive and negative.

The Stress Management course will give participants a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. They will also understand what lifestyle elements they can change to reduce stress.

Supervising others can be challenging. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up quickly. 

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The Supervising Others course will help supervisors become more efficient and proficient. It will provide information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen. That is what initiative is all about. Take opportunities and run with them. Do not let excuses cause you to miss out on amazing opportunities. See what you want, believe what you want, and make it happen. 

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With our “Seeing and Taking Initiative” course, the class participants will learn what initiative is, how to take it on, the advantages of it, and when to know one's place. By enrolling in this class, participants will be taking the first step in making something positive happen for them! Now that is initiative!

Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. One should take the time and proper steps, to become the best team member they can be. 

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With our Team Building For Managers course, your participants will learn how important team building is and how beneficial it can be. Through this course, participants will gain a new perspective on teamwork, and become a valuable member to any team they are placed in. Follow the information in this course and create a positive atmosphere within your company with the use of teams.

Teams are an integral part of any business. The key to successful team building is addressing the importance of chemistry between team members. It is not enough to have a group of people work on a project; people have to connect and balance each others’ strengths. By focusing on the group’s chemistry as you build the team, you will increase the chance of avoiding pitfalls and will develop a sense of unity among your coworkers. 

With our “Team Building Through Chemistry” course, your participants will discover the specifics of how building a team through chemistry will lead to success.

For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.

The Teamwork And Team-Building course will encourage participants to explore the different aspects of a team and ways to become top-notch team performers. Participants will learn the details and concepts of what makes up a team and what factors into being a successful team member.

Proper Telephone Etiquette can facilitate effective communication inside and outside the office. It can also be a special way to show confidence in a challenging situation or a pleasant way to interact with customers and co-workers. This great workshop can help you manage these and other events more easily.

With our Telephone Etiquette workshop, your participants will begin to realize how important it is to develop better telephone communication skills. By improving their telephone communication and basic communication skills, your participants will improve almost every aspect of their careers.

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.

With our Ten Soft Skills You Need course, participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.

The practice of time management requires focus and conscious planning to help you regain control of your busy day and conquer financial goals. Challenges are often presented in the workplace, which can affect our ability to make optimal use of our time. However, with the help of prioritization, goal-setting, and appropriate organization of the mind and space around us, we can overcome time management barriers. 

This course will provide you with appropriate strategies to increase both personal and professional productivity, as well as learn to work smarter. Exceptional time management skills have a powerful effect on shaping an organized, successful business.

Welcome to the Trust Building and Resilience Development workshop. Creating relationships that are built on trust, and having the tools to be resilient are crucial in creating a workplace that is safe and a solid place for all to work.

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This course will introduce you to your company’s responsibility with regard to promoting honesty, as well as how to deal with the inevitable changes that come along with building a stronger business.

There are two categories of bias in studies today: conscious or explicit biases and unconscious or implicit biases. Unconscious bias is usually thought of as social stereotypes that typically focus on others who are not from the same conscious area. Here are some quick facts about unconscious bias:

• Unconscious bias is more common than the conscious or explicit bias.

• Unconscious bias may not concur with the conscious bias of an individual.

• Unconscious bias may be triggered by an event or situation.

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In this course, participants will be able to identify where these biases come from and how they are engrained in our decision making, successfully confront such biases, identify the effects in the workplace and the steps for handing a complaint at work. 

Working from home has become very common recently. Virtual workers can be found in almost all fields. A global workforce provides a cost-effective and talented pool of employees to draw from. A virtual team provides a Follow the Sun production environment, providing support to customers anywhere, anytime. Managing your employees all over the globe or all over the state can be challenging.

With a virtual team you have the normal issues of a localized team, with the additional challenges of distance and cultural differences. Virtual Team Building and Management will give your participants the knowledge to work through these challenges and succeed in a growing global workforce.

Having balance between work and home life can be a challenge. Balancing a career with home life will provide benefits in each environment. You will become healthier, mentally and physically, and you will increase your productivity, career wise.

With improved Work-Life Balance you will be managing your time better; you will be working less and producing more. This workshop will show you how to focus on the important things, set accurate and achievable goals, and communicate better with your peers at work, and your family at home.

Workplace bullying is repeated and unreasonable behavior directed toward an employee or group of employees that creates a risk to health and safety. This type of harmful behavior in the workplace many times goes unreported, mainly because of it's shameful, intimidating effect on the victimized employee.

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This course provides a comprehensive understanding of workplace bullying, its impact, and the importance of prevention. Participants will learn to identify different types of workplace bullying, recognize its negative effects, and understand the benefits of fostering a respectful work environment. The course covers HR best practices, effective complaint-handling procedures, and strategies to raise awareness and prevent bullying. By the end, learners will be equipped to promote a healthier, more productive workplace.